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Many of us create, wear, and sell felted garments, which are unique and cherished additions to one's wardrobe. Consequently, when I offer my felted items for sale, customers often inquire about how to properly care for them. To address this, I've provided a simple set of care guidelines that can be shared with customers to ensure their cherished scarves, tops, and other felted pieces remain in top condition.
Felt, a remarkable material made from wool, possesses numerous desirable qualities. To ensure that your felt products maintain their beauty and longevity, it's important to follow a set of care guidelines.
When customers buy handmade felted garments, it's essential to provide them with guidance and tips on how to care for and get the most out of their unique creations. Here are some recommendations to offer to your customers:
Proper Storage: Suggest that they store their handmade felted garments in a cool, dry place. Using breathable storage bags or cotton garment bags can help protect the items from dust, moths, and other potential issues.
Avoid Overcrowding: Encourage customers not to overcrowd their storage space, as this can lead to wrinkles, creases, and deformation. Allowing garments to breathe and maintaining some spacing is beneficial.
Gentle Handling: Emphasize the importance of gentle handling when wearing or handling their felted items. Felted fabrics are durable but can be prone to pilling and stretching when mishandled. Please read my blog about pilling.
Regular Inspection: Suggest that they periodically inspect their felted garments for any signs of wear or damage. Detecting and addressing issues early can prevent further damage and extend the life of the piece.
Airing Out: Recommend airing out their felted garments if they've been stored for a while. Airing helps prevent musty odors and keeps the fibers fresh.
Hand Washing: The foremost rule in caring for felt products is to avoid machine washing. Wool is sensitive to mechanical stress and high temperatures. Instead, opt for hand-washing your items in cool water using a mild wool detergent. Handle them gently, avoiding any rubbing or wringing, and rinse with cold water.
Preserving Shape: If your felt hats or gloves lose their shape, consider drying them on specially designed forms to help them regain their desired appearance. Storing your felt products on flat surfaces or using dedicated hangers is recommended to prevent deformation and maintain their original shape.
Stain Removal: Promptly address any stains that appear on your favorite felt products, but avoid harsh chemicals or bleaches. It's best to use mild soap or specialised wool cleaning products. Apply them to the stain, gently rub, and rinse with warm water.
Sunlight Exposure: Shield your felt products from direct sunlight, as it can lead to fading and fibre degradation. Store your items in a cool, dry place away from direct sunlight to preserve their vibrancy.
Educational Resources: Provide access to resources like care guides or video tutorials on your website or in your newsletters. This empowers customers with the knowledge they need to care for their felted garments.
Feedback and Assistance: Make it clear that you're available for any questions or concerns they may have regarding their felted items. Encourage them to reach out if they encounter any issues or need advice.
By offering these recommendations, you demonstrate your commitment to customer satisfaction and the longevity of your handmade felted creations. This can enhance their overall experience and strengthen their trust in your products and brand.
In addition of the above information provided on your website, create a simple label with care instructions for each garment.
Fiber Content: 100% Merino Wool / Silk
Care Instructions: Hand wash in cool water. Air dry flat. Avoid direct sunlight.
No Bleach or Harsh Chemicals: Protect the delicate fibers.
Storage: Keep in a cool, dry place. Use breathable storage.
Customer Support: Contact us for any questions or concerns.
Felt, a remarkable material made from wool, possesses numerous desirable qualities. Felted garments are eco-friendly, durable, and will serve you a long time if looked after properly.
If you would like to explore felted garments making. Then start with creating a resist for felted garments and check my online class:
Best Wishes
Lena